Customers keep asking. Your team can't keep up.
Your support team is handling too many repetitive questions every day. When customers have to wait too long, their experience suffers.
Too many support requests
The volume of requests is growing fast, keeping your support team constantly overwhelmed.
Inconsistent responses
Each agent answers differently, leading customers to receive conflicting information.
Losing customers
Slow responses make customers more likely to leave or switch to a competitor.
No after-hours support
Customers still need answers even when your team has clocked out.
Faster customer support without growing your team
AgentBase automatically handles common questions so your team can focus on cases that truly need a human touch.
Instant responses
AI agent responds in seconds based on your real business data.
Available 24/7
Always ready to help customers, including outside business hours and holidays.
Consistent answers
Every response follows the information, policies, and processes you've set up.
Handoff when needed
Complex cases are transferred to staff along with the full conversation history.
Reduced handling time
Automatically resolves repetitive questions so your team works more efficiently.
Better experience
Customers are happier when they always get fast, clear, and contextual responses.
Deploy a support agent in minutes
No complex setup needed. Connect your data, customize responses, and deploy the agent to your website or chat channels.
Connect your data
Upload documents, FAQs, website content, or internal knowledge that customers commonly ask about.
Customize responses
Set up tone of voice, greetings, and handoff rules to match your support workflow.
Deploy to channels
Add the agent to your website, Zalo OA, or Facebook Messenger in just a few steps.
Monitor and improve
Review analytics, read feedback, and optimize the chatbot based on real conversations.
